Customer Service Information

Contact Us

To make sure you get the best possible service, we've included a number of ways you may use to contact The Matilda Company.

By telephone:  

Showroom hours:  

By email:  

By fax:  

By mail:  

Pre-order Policy

When an item is not yet available or backordered, you may reserve it.
No deposit is required.

When paying by credit card: Reserved or backordered items are charged to your card the day they ship to you.

Please note: "Available" dates are best estimates from the Alexander Doll Company and are subject to change.